SAP® Paybacks and
Chargebacks by Vistex®
(Distributor Chargebacks)

Calculate, track and settle claims
seamlessly within your SAP® solution

Distributor/Retailer Chargeback Management:

Chargeback amount is claimed by a distributor from a manufacturer or vendor for the difference between their initial acquisition price and the actual agreed upon price for products/services sold to a specific end customer or partner.

SAP Paybacks and Chargebacks by Vistex improves cash flow and profitability by reducing inaccurate chargeback payments and the associated costs of dispute handling. The solution offers sophisticated program, claims and rebate management as well as price protection tools, plus real-time reporting and advanced analytics.

Pain Points:

  • No possibility to negotiate better chargebacks contracts with suppliers

  • Tedious and error-prone claims calculations

  • Verbal or no recording of the supplier’s confirmation on claim payments

  • Long turnaround times for claim payments

Business Benefits:

  • Drives comprehensive, holistic contract management for chargeback amounts and customer pricing

  • Manages chargebacks calculations automatically

  • Recalculates automatically based on retroactive changes to hierarchies and contracts

  • Increases income through proper claim reconciliation and partner communication

  • Enables real-time insight into all channel programs

  • Delivers full management visibility and analytics of all chargeback programs, with reporting capabilities at your fingertips

  • Allows visibility to chargeback amounts at time of sale for true customer profitability

  • Provides ability to see customer negotiated pricing on the order

Example Scenarios:

  • Pricing contracts

  • SPA & S&D contracts

  • GPO/Group contracts

  • MDF programs

  • Suppliers communication

  • Claims reconciliations

  • Mass accruals & settlements

Vistex® and all Vistex® logos are trademarks or registered trademarks of Vistex Inc. in the U.S. and other countries.

SAP® and all SAP® logos are trademarks or registered trademarks of SAP SE in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.