SAP services Cloud

Boost loyalty and CSAT with intelligent customer service. SAP Services Cloud accelerates issue resolution while delivering on your brand promise and securing future growth.

SAP Services Cloud

With SAP Service Cloud connect customer service operations to the entire value chain, accelerate issue resolution, and increase profitability.

Cognitus is helping businesses develop a more connected approach to customer service to gain an edge that helps protect the brand and increase revenue.

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Resolve customer issues quickly
  • Multichannel ticketing

  • Intelligent routing

  • Self Service

  • Agent Assisted Service

  • Serve your customers through chatbot, phone, chat, SMS, e-mail, and social channels

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  • Back office

  • SAP and non-SAP sales, commerce, and marketing platforms

  • SAP Field Service Management

  • Experience Management solutions from SAP and Qualtrics

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