SAP Services Cloud
With SAP Service Cloud connect customer service operations to the entire value chain, accelerate issue resolution, and increase profitability.
Cognitus is helping businesses develop a more connected approach to customer service to gain an edge that helps protect the brand and increase revenue.
Resolve customer issues quickly
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Multichannel ticketing
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Intelligent routing
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Self Service
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Agent Assisted Service
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Serve your customers through chatbot, phone, chat, SMS, e-mail, and social channels
Integration
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Back office
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SAP and non-SAP sales, commerce, and marketing platforms
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SAP Field Service Management
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Experience Management solutions from SAP and Qualtrics
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