SAP Services Cloud
With SAP Service Cloud connect customer service operations to the entire value chain, accelerate issue resolution, and increase profitability.
Cognitus is helping businesses develop a more connected approach to customer service to gain an edge that helps protect the brand and increase revenue.


Resolve customer issues quickly
Multichannel ticketing
Intelligent routing
Self Service
Agent Assisted Service
Serve your customers through chatbot, phone, chat, SMS, e-mail, and social channels

Integration
Back office
SAP and non-SAP sales, commerce, and marketing platforms
SAP Field Service Management
Experience Management solutions from SAP and Qualtrics