Cognitus’ Hummingbird portfolio provides a full suite of Application Management Support, SAP Partner Center of Expertise support and Staff Augmentation services for systems running on SAP. We also provide resources for Azure cloud platform.
In each project, our team leverages deep specialization in SAP Lines of Business (LoB) along with technical expertise in BASIS, Security, GRC, SAP ABAP, Administration, SAP NetWeaver; and other operating systems like BODS, Tableau, Hadoop, etc. Cognitus’ 20 years of experience in SAP implementations, AMS support, building and designing SAP functionality make us a leader in the world of SAP. Our lead functional consultants understand the business side too and will be able to provide a clear and comprehensible approach to the right AMS solution for your business.
We are a trusted SAP partner that you can rely on too, to be your long-term partner.
Offering a competitive consumption-based model, HUMMINGBIRD employs best-in-class tools to bring a truly integrated digital ecosystem for your enterprise application landscape, enabling you to sit back and focus on your business while we take care of your software systems. We help companies strengthen their competitive position by reducing cost of ownership while improving business performance and facilitating round-the-clock support services. We strive to stabilize, optimize and transform your business while following an automation-first approach to bring the best out of your existing ERP implementation.
To provide you with the best ERP management and support, tailoring solutions specific to your business needs and enable your organization to be focused and drive more value from your SAP landscape.
integrated: Automated change & transport management, execution management system, governance management
intelligent: 24x7 service desk, 360-degree process monitoring, process Improvement
inmediate: Incident resolution, SLA management, application operations
We apply the ITIL / IT services Management (ITSM) best practices- this helps align the AMS approach to business needs with respect to Architecture Management, Knowledge Management, Organizational Change Management, Portfolio Management, Information Security Management and Continuous Improvement.
Cognitus is certified by SAP for maintenance, daily operations, and ongoing functional support for business applications for SAP Business Suite, SAP S/4HANA®, and SAP SuccessFactors® solutions. Solution-related, extensive functional SAP application skills and experience is mandatory for this authorization.
Cognitus is an SAP authorized Partner Center of Expertise for providing L2, L3 support in adherence with SAP best practices backed by SAP Enterprise Support.
Cognitus is a certified provider of ongoing technical operations of SAP applications and for managing solutions running on SAP HANA.
Our consultants are SAP certified and continuously upskill via SAP Learning Hub
Our end-to-end services help lift and shift your existing applications to the Cloud, or migrate to HANA or SAP S/4HANA as your final destination.
Cognitus is a certified SAP PCoE to perform all tasks related to the provision of support and maintenance services to SAP customers for Level 1 and Level 2 Support and liaise with SAP for Level 3 support on your behalf for mission critical support.
With your Universal ID, you will need only ONE password for all your SAP accounts Incident Matching New Product Support Channel for High Priority Incidents
With your Universal ID, you will need only ONE password for all your SAP accounts
Knowledge Transfer for SAP products
New Product Support Channel for High Priority Incidents
Look for new features or enhacements for 5/4HANA Cloud Try SAP’s built-in supoort and talk to SAP CoPillot directly (available fo S/4HANA Cloud and SAP IBP) Automatic download of SAP Notes in multiple languages
Look for new features or enhancements for S/4HANA Cloud
Try SAP’s built-in support and talk to SAP CoPilot directly (available for S/4HANA Cloud and SAP IBP)
Automatic download of SAP Notes in multiple languages
Digitally-Signed SAP Notes Rapidly Implement specific SAP Notes Easily install specific corrections to SAP solution recognizes any dependencies on SAP Notes, Support Packages, and modifications that have already been implemented
Digitally-Signed SAP Notes
Rapidly implement specific SAP Notes
Easily install specific corrections to SAP solutions
Recognizes any dependencies on SAP Notes, Support Packages, and modifications that have already been implemented
Leverage hyperautomation a combination of Chatbot + RPA to simplify the onboarding process. HR can fill up a simple form in Teams (chatbot) which will in turn add a new employee in SF EC, assign asset (laptop) to employee, trigger background check and send NDA/Contract for signatures.
While it takes several disjointed steps and a couple of hours to do basics steps on onboarding, the presented solution reduces the time to 2.5 minutes per employee, combined with almost absolute precision.
Employee Central SAP S/4HANA Assets Management.
1- SAP iRPA (Automation tool)
2- Channel: Microsoft Teams (Chatbot)